Moving home5 min read
Moving House Broadband: When to Order It and How to Get Online on Day One
When to order broadband for a new house, how to set it up, and how to get internet on moving day if the new connection is not ready yet.
Read guideOnline before the boxes are unpacked.
Unlimited data. No contract. A 5G Home Router delivered in time for moving day, so the whole household is online from the first night. Keep it until your broadband is live, then send it back.
Get ConnectedRated 5.0 on
Unlimited data
No top-ups, no worries
5G with 4G fallback
Speeds depend on local coverage
Online in minutes
Switch it on and connect.
Flexible rental
Extend or return early for a refund*
Never move into a house without internet again
Order before moving day and we'll deliver your WiFi ready to use at your new address. Whether it's a standard installation or a new-build home where the lines aren't ready yet, stay connected until your broadband goes live, then send it back when you're done.
Work from day one
Perfect for working from home or taking those important calls as soon as you move in.
Unwind on your first night
Stream your favourite shows and movies without using mobile data.
Stay connected while you unpack
Music, maps, messaging and more, all the little things that make a new place feel like home.
Work from day one
Perfect for working from home or taking those important calls as soon as you move in.
Unwind on your first night
Stream your favourite shows and movies without using mobile data.
Stay connected while you unpack
Music, maps, messaging and more, all the little things that make a new place feel like home.
The 5G Home Router
For most house moves this is the one you want. Built to bridge the gap until your new broadband is live.
Fasterhomeinternet5G Home Router
5G or 4G? 5G gives you more speed and capacity for streaming, video calls, work, and busy homes.
Key features
- Up to 32 devices
- 5G up to 300 Mbps
Great for
- Streaming
- Video calls
- Work from home
If you just need messaging and browsing, take a look at our Pocket WiFi.
*The first 3 rental days are charged in full. If you return early after that, FlexiPromise refunds 50% of the rental value for the remaining days. Read more.
10 days
Your rental price
£84.00 for 10 days
that's £8.40 a day
How the pricing works
| Hire period | Rate |
|---|---|
| Days 1–7 | £9.00/day |
| Days 8–14 | £7.00/day |
| Days 15+ | £5.00/day |
Could your broadband provider pay for your router?
If your broadband provider has let you down, you could be owed compensation that covers most of the cost of a 5G Home Router rental. In some cases, broadband providers agree to cover the entire cost.
Late installation:£6.46 a day from the agreed start date.
Broadband down: £10.34 a day, once your provider has had two working days to fix it.
Estimate what you're owed- Not sure about signal where you live?
What our customers say
Rated on
“FlexiWiFi have been INCREDIBLE. I moved house and was left without WiFi, and as I work from home I needed a reliable solution quickly. Billy went above and beyond, even agreeing to meet me in person to hand-deliver a router so I could get online that day. It worked brilliantly throughout the two weeks I had it, and returning it was super convenient. Honestly, incredible, reasonably priced service. Can't recommend it enough.”
Gregory Jones
Read on Google“Quick delivery, setup easy, covered a large house very well, just one bedroom wouldn't reach. Return early very easy. All in all a very good experience.”
John Brown
Read on Google“WiFi router quickly delivered to our campsite during our family holiday. I thought we could have a quiet family holiday with no iPads, anyway thanks Bill, the family have agreed to go camping again next year.”
James White
Read on GoogleWill I get signal at my new place?
No appointment, no engineer. Just turn it on.
Our devices use the same signal as your mobile phone to access the internet. The difference? Our devices are purpose built for the job, with the latest technology and much stronger antennas than your phone.
Is there signal at my new house?
Before dispatch, we check mobile coverage at your new address and choose the SIM we expect to work best there. Our 5G router also connects to 4G where 5G isn't available.
Live somewhere with poor mobile signal?
5G Home Router vs. hotspotting your phone
Tempted to just tether off your phone until broadband's sorted? Here's why a dedicated device works better.
5G Home Router
Phone Hotspot
Plugs into the wall, doesn't touch your phone's battery
Drains your phone battery fast
Connects up to 32 devices
Device limits depend on your phone and network
Doesn't tie up your phone
The household connection depends on your phone staying nearby
Unlimited data, dedicated to your household
Eats into your personal mobile data
Built for all-day, everyday use
Heavy use can drain the battery and warm your phone
How it works
No engineers, no installation, no contracts. Just straightforward WiFi while you wait for broadband.
01
Order before you move
Select your dates, device and enter your delivery address at checkout. This can be your current address or your new address, up to you.
02
Signal verified
We check multiple networks and select the best SIM card for your new address. If you ordered the device to your old address, drop us a note with your new post code so we can check this.
03
Switch it on and connect
A simple plug and play system. Connect your devices and use as much data as you need.
04
Send it back when you're done
Keep it longer or send it back early. Free, easy returns at over 11,500 drop off points across the UK. No printer needed.
Common questions
The booking calendar shows available delivery dates. Choose a date before you move and enter your current or new address. If the delivery address differs from where you will use the router, tell us so we can check coverage at the right address.
No. Our devices use 5G/4G mobile networks. Just plug in and you're online within minutes, no landline, no engineer visit.
No problem. Send it back when your broadband is ready. The first 3 rental days are charged in full. If you return early after that, FlexiPromise refunds 50% of the rental value for the remaining days.
Yes. The 5G Home Router connects up to 32 devices simultaneously and supports 5G and 4G, perfect for a full household.
New-build broadband installations can take weeks longer than a standard house move while the lines are connected. Order your device before you move in and we'll keep you online for as long as you need, with no long-term commitment.
Ready to stay connected on moving day?
Order now and have your device delivered to your new home. Send it back when you're done. The first 3 rental days are charged in full. If you return early after that, FlexiPromise refunds 50% of the rental value for the remaining days.*
Helpful guides
Not ready to book yet? These guides explain your options in plain English.
Moving home7 min read
How to Get Internet in a New Build Before Broadband Is Installed
Waiting for broadband installation in a new build? Get temporary internet with a 5G home router. No engineer, no contract, delivered to your door.
Read guide
Remote working6 min read
How to Work From Home While Waiting for Broadband Installation
Waiting for broadband installation? Build a temporary home-working setup for video calls, VPN access and essential tasks without relying on public WiFi.
Read guide